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Ticket #4521 · refund request
Ticket #4650 · "can we upgrade?"
Ticket #4712 · export fails
Ticket #4590 · "Sam was so patient!"

What's
Your Problem?

Your tickets hold all the answers. Just ask. AI reports from your Zendesk tickets, delivered in minutes.

Powered by Claude AI| Hosted on EU AWS| No ticket limits| Pay as you go| Reports in minutes
How it works

Three steps. No setup. No prompt writing.

STEP 1

Define your scope

Pick a timeframe, groups, tags, fields or keywords. Or just run everything.

Last 30 days Tag: VIP Status: solved
STEP 2

Approve an instant quote

You see the exact price before anything runs. No charge until you say go.

QUOTE$8.40
STEP 3

Report in your inbox

A clean, structured HTML report arrives by email within minutes. Every insight links to real ticket numbers.

Out of the box

Eight insights in every report

Click one to preview a sample result. Every finding links straight to the ticket numbers behind it, so follow-up is one click away.

Sample result
Executive Summary
1,284 tickets · last 30 days
Support volume is up 12%, driven by the March release.
Overall sentiment is mixed and trending up since week 2.
3 tickets need management attention today. #4521#4633#4688
Sample data. Your report is built from your real tickets.
Ask your own questions

Free text in, real answers out

Go beyond standard reports. Ask anything about your tickets in plain language and get a detailed analysis back. Watch it work:

What's Your Problem? · Specific Question
How did customers react to the green T-shirt fading after washing?
Mostly negative, and fixable.
74 tickets mention fading after 2 to 3 washes. #4521#4547
9 customers asked for refunds, 6 accepted store credit.
Fading is limited to the June batch. Supplier confirmed. #4603
Sample questions and answers. The real app reads your actual tickets.
Recipes NEW

Predefined reports, made yours

Each recipe asks one sharp question, like "Which customers are most likely to churn?", and tells you exactly which ticket data it needs. Drag your own Zendesk fields into the slots and run it.

A growing library of predefined and community recipes
Map your custom fields by drag and drop, with smart suggestions
Save your configured recipes and rerun them any time
Try it: map two fields
Churn-Risk Radar
0 / 2 mapped
Flexible filtering

Scope every report exactly

Timeframes, groups, statuses, ticket forms, tags, keywords, ticket fields and customer fields. Tap around:

Timeframe
Tags and segments
Your report will cover tickets from the past month tagged VIP. ~223 tickets
Pricing

Pay as you go. Quote first, always.

No hidden fees, no per-agent charges, no subscriptions. You get an instant quote based on the size of your report before any charge is made. Slide to estimate:

Tickets in scope 2,500
25025,000+
Card entered once on the first run, reused after that
Billing, card on file and history managed inside the app
Proven on thousands of tickets per week, no volume cap
Instant Quote
TICKETS2,500
INSIGHTS8 STANDARD
DELIVERYEMAIL, MINUTES
EST. PRICE$5 - $8
CHARGED ONLY AFTER YOU APPROVE
Security and privacy

European infrastructure, zero data games

Built for teams that take customer data seriously.

EU hosted, EU processed

All infrastructure and AI processing runs on European AWS data centers. Nothing leaves the EU.

Anonymized by design

Personal identifiers are removed or redacted during processing. Raw ticket data is deleted after the report is generated.

Never used for training

Your tickets never train or improve AI models. Data is never sold, shared or handed to third parties.

Secure end to end

TLS transport, secure storage, least-privilege access and isolated job-based processing.

No trackers

No external analytics or advertising networks are involved. Ever.

Only the report remains

After delivery, only the anonymized, aggregated report output is retained. Nothing else.

Guided onboarding

"How it works" tour built in

From install to first report with zero configuration. The tour walks you through scope, quote and delivery.

Report history

Every report, one click away

Review past reports and their status without leaving Zendesk.

Field optimization

Sharper fields, sharper reports

The Optimize panel finds ticket fields and groups missing descriptions and shows you where to fill the gaps.

So... what's your problem?

Install from the Zendesk Marketplace and get your first report in minutes. No setup, no subscription.

Get it on the Zendesk Marketplace